Set up Hearsey so it talks like you.

Two quick steps: create your owner account, then name your shop and paste three replies you’ve already sent. Those three replies teach our draft engine your voice — the thank-yous, the apologies, the warm-but-firm.

Owner setup

Plan · Solo

Two steps — your account, then your business. Takes about two minutes.

Create your account

Your name

Password

Tell us about your business

Business name

Reply-to email

Where Hearsey sends escalations and the Monday digest.

Category

Used to compare you against neighboring shops on /benchmarks.

City

We compare against other shops in this city on /benchmarks.

Three past replies — the seeds of your voice

Pick one great review, one mixed review, and one complaint. Paste the reply you actually sent — Hearsey tunes to sound like you, not a template.

A 5-star repeat customer — a long-time regular

Context

Your reply

0 / 20+ chars

A 3-star visit that wasn’t perfect but salvageable

Context

Your reply

0 / 20+ chars

A 1- or 2-star complaint that needed an apology

Context

Your reply

0 / 20+ chars

Add at least 20 characters to each of the three replies to continue.

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Your replies stay private to your account and are only used to tune your voice profile.